WHERE THE DATA COMES FROM

X / TWITTER SOCIAL LISTENING,
REAL TIME.

X, formerly Twitter, remains the network of live news: journalists, politicians, experts and crises as they start. It is often where a topic turns into a story.

X / Twitter official site
Official site, captured about.x.com

WHY X / TWITTER

Why listen to X / Twitter?

Posts and reposts

How a topic takes off, minute by minute.

The accounts that matter

Journalists, experts, public figures: those who tip a conversation.

Executive voices

What your executives and your competitors' say, and the echo they get.

Related expertise Social listening, Influence listening

DATA AND LIMITS

What we collect on X / Twitter, and what we do not read.

WHAT WE COLLECT

The public side of X / Twitter

Public posts, their replies and reposts.

X / TwitterPublic data

WHAT WE DO NOT READ

Private stays private

Protected accounts and direct messages. Since 2023, access to X data is more restricted and costly: we state what is actually covered.

X / TwitterNever collected

Covers X / Twitter, per the vendor

Talkwalker

Volumes, topics and tone, with a history that allows before / after reads.

TalkwalkerSee the page

Covers X / Twitter, per the vendor

Visibrain

The conversation as it happens, without waiting for the weekly export.

VisibrainSee the page

Covers X / Twitter, per the vendor

YouScan

Your brand recognised in visuals, even when nobody names it.

YouScanSee the page

METHOD

How we listen to X / Twitter.

  1. 01

    Framing

    We start from the decision to make, not from a keyword list: the perimeter follows the question.

  2. 02

    Collection

    Queries, sources, languages and periods, set by the consultants who will read the output themselves.

  3. 03

    Reading

    An analysis crossed with our other sources, and a recommendation your teams can act on.

USE CASES

X / Twitter social listening: use cases.

Each card leads to the use case it contributes to.

FAQ

Social listening on X / Twitter: frequently asked questions.

Is Licter a X / Twitter social listening agency?

Yes: we listen to X / Twitter for our clients, with the right platforms, and our consultants read what is said there. We do not run your accounts or your ads: we read the conversation and tell you what to decide.

Is X still worth listening to?

Yes for news, media and crises: many journalists and experts are still there.

How fast are you alerted?

With Vigie 360, within 15 minutes, 24/7, after an analyst has read it.

TIME TO ACT

Looking for a X / Twitter social listening agency?

Send us the question. If another tool answers it better, we will tell you: we use about fifteen.