OFFER 02 · Vigie 360
We alert you in 15 minutes, 24/7.
Continuous monitoring of your brand, your executives and your markets, in more than twenty languages. A person reads the signal before it reaches you, so an alert means something happened, not that a keyword fired.
Related expertise Live listening, Social listening
Read Social media monitoring for companies: the guide (in French)
- 14:32Server crashes on launch weekendLevel 2 · 3 streamers · × 4 in 6 h · FR, EN, ESRecommended: a daily update on fixes
- 09:15CEO quoted in an industry podcastLevel 1 · positive · 12 relaysNo action, worth sharing internally
- YesterdayKeyword spike on "recall"Qualified by the analyst: a competitor's productNot sent: not about you
- Pace
- 24/7, alert within 15 minutes
- Start
- Running within two weeks
- Who reads
- Analysts, day and night
Trusted by 50+ organisations · 160+ projects since 2022
Is it for you?
For you if
- Your brand, your executives or your products are exposed to fast-moving subjects.
- You have already learnt about a crisis from the press, or from your CEO.
- You operate in several countries and languages.
What you receive
The detail of the offer, and a sample deliverable as it reaches you.
- 01A tailored perimeter
Brand, executives, products, competitors and sensitive topics, set with you and reviewed every quarter.
- 02Alerts read by an analyst
Every signal is qualified before it reaches you: its level, its reach, and what to do.
- 03Three alert levels
From a signal to watch to a crisis in progress, each with its own channel and delay.
- 04Crisis follow-up
When it escalates, a daily update on how the conversation evolves, until it settles.
- 05A monthly review
What was flagged, what was not and why, and the perimeter adjusted accordingly.
Licter Vigie · to: communications team
Level 2 of 3 · handle today
Server crashes on launch weekend
- Carried by
- 3 streamers (1.2M followers combined)
- Speed
- × 4 in 6 hours
- Languages
- French, English, Spanish
- Tone
- anger at the servers, not the game
Recommended responseA daily update on fixes, no crisis communication.
Sent at 2:32 pm · qualified by the analyst on duty
How it runs
- Week 1Perimeter
We set what to watch, who to alert and through which channel.
- Week 2Calibration
Test alerts to set the thresholds with you.
- Then, 24/7Monitoring
Analysts read the signal day and night, and alert you within 15 minutes.
- Each monthReview
What happened, what was flagged, and what changes.
Indicative timings, adjusted with you at framing.
And for you?
Get a sample Vigie 360 alert and monthly review.
Anonymised, sent by a consultant within 48 hours: what you would actually receive.
Rather compare first? The four offers side by side
Noted. A consultant sends you a sample within 48 hours.
Frequently asked questions
What triggers an alert?
Not a keyword. An analyst reads the signal and alerts you when something happened: a story spreading, a voice that carries, a change of tone. The noise is filtered before it reaches you.
How are alerts sent?
By email, text or messaging, depending on the level. A crisis-level alert also comes with a phone call.
Which languages do you cover?
More than twenty, including English, Spanish, Chinese, Arabic and Hindi.
Can Vigie 360 cover our executives?
Yes. Executives are often the first exposed; we follow their mentions with the same alert levels as the brand.
How fast are you up and running?
The perimeter and alert contacts are set in the first week, the thresholds tuned with test alerts in the second.
Who owns the deliverables?
You do. The studies, reports and dashboards produced for you stay yours, including if you stop. We work on public, aggregated data, in line with GDPR.
What should we be watching for you?
Leave your email or phone number. A consultant calls you back within 30 minutes on weekdays and tells you which model fits.
Already running social listening? Request a diagnostic instead →
- 50+organisations served
- 160+projects since 2022
- 20+languages monitored