Public servers
Discussions in your category's open communities.
WHERE THE DATA COMES FROM
DISCORD SOCIAL LISTENING,
ENTHUSIAST COMMUNITIES.
Discord gathers communities around gaming, tech, music or a brand. Most servers are closed; public servers are a precious window on enthusiasts.
WHY DISCORD
Why listen to Discord?
Your own server
If you have one, and with your consent: what your community really says.
Launches
Enthusiasts' reactions, often the first to test.
Related expertise Social listening
DATA AND LIMITS
What we collect on Discord, and what we do not read.
✓WHAT WE COLLECT
The public side of Discord
Public servers, and your own server if you give us access.
DiscordPublic data
✕WHAT WE DO NOT READ
Private stays private
Private servers and direct messages: never. Most of Discord is not public.
DiscordNever collected
METHOD
How we listen to Discord.
- 01
Framing
We start from the decision to make, not from a keyword list: the perimeter follows the question.
- 02
Collection
Queries, sources, languages and periods, set by the consultants who will read the output themselves.
- 03
Reading
An analysis crossed with our other sources, and a recommendation your teams can act on.
USE CASES
Discord social listening: use cases.
Each card leads to the use case it contributes to.
FAQ
Social listening on Discord: frequently asked questions.
Is Licter a Discord social listening agency?
Yes: we listen to Discord for our clients, with the right platforms, and our consultants read what is said there. We do not run your accounts or your ads: we read the conversation and tell you what to decide.
Can you analyse our Discord server?
Yes, with your consent and dedicated access, under a GDPR framework agreed with you.
Why Discord rather than a survey?
Because enthusiasts say what they think spontaneously there, without a leading question.
TIME TO ACT
Looking for a Discord social listening agency?
Send us the question. If another tool answers it better, we will tell you: we use about fifteen.
NOTED - WE GET BACK TO YOU WITHIN 24 HOURS