Live listeningWhat happens,while it happens.

Event, launch, crisis: we follow the conversation live, 24/7, and an analyst alerts you within 15 minutes when something really moves.

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  • On your brand
  • Within 48 h
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Your brand's Live listening flash read, free.

  • What moved your brand in 30 days
  • Who carried it
  • The signals to watch

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Prepared and read by a consultant, not a robot.

Trusted by 50+ organisations · 160+ projects since 2022

WHAT IT PICKS UP

What Live listening lets you hear.

Volume spikes, and what causes them

The voices that tip a topic

The jump from a social network to the press

USE CASES

The questions it answers

Each question leads to the use case where this listening makes the difference.

“What is being said about us, and is it changing?”See the use case“Which subjects could become a crisis for us?”See the use case“Did our campaign change the way people talk about us?”See the use case

METHOD

How it runs

  1. 48 h

    Set-up

    The queries, the thresholds and the people to alert.

  2. 24/7

    Watch

    The conversation followed continuously, nights and weekends included.

  3. 15 min

    Alert

    An analyst qualifies the signal before alerting you.

  4. Weekly

    Review

    What moved, and what to watch next.

Indicative timings for a first read.

LIMITS AND COMPLEMENTS

Its limits, and what completes it.

Its limit

Live listening

Why your image shifts over a year: that is a study, not an alert.

Live listeningWhat it cannot say on its own

IN THEIR WORDS

They talk about it.

56:29In their words“The social room revolutionised the way we work.”SNCF M. Fleurbaey

EVERY WAY OF LISTENING

The five other ways of listening.

All our expertise

Frequently asked questions

Frequently asked questions

Do you cover nights and weekends?

Yes: that is often when topics start.

Can you cover a one-off event?

Yes. A trade show, a launch or a speech can be followed live over the period, with a debrief at the end.

How fast can you be up and running?

48 hours to set up the queries, thresholds and alert contacts.

Who receives the alerts?

The people you name, by email or messaging, with the analyst's qualification and a recommendation.

Let's talk about your real-time monitoring.

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  • 50+organisations served
  • 160+projects since 2022
  • 20+languages monitored