OFFER 04 · Nox
Your monitoring, sorted by AI, checked by an analyst.
Nox is our AI-assisted monitoring tool. It reads the conversation about your brand continuously, groups it into topics, summarises what changed and flags what looks unusual. Our analysts tune it with you, so what it surfaces is worth your time.
Related expertise Live listening, AI listening
Read Social media monitoring for companies: the guide (in French)
Today in three lines
- Talk about the new range has doubled, driven by two cooking creators.
- Delivery delays are back in reviews, mostly in Spain.
- A competitor's price cut is widely shared; few comparisons with you so far.
Topics
- New range1,284 posts+112%
- Delivery delays356 posts+48%Unusual
- Competitor price cut902 postsNew
- Customer service211 posts−9%
Flagged by Nox · checked by an analyst
- Pace
- A brief every day
- Start
- Tuned within two weeks
- Who reads
- AI sorts, an analyst checks
Trusted by 50+ organisations · 160+ projects since 2022
Is it for you?
For you if
- You want to follow your brand day to day, without reading every post.
- Your team needs a shared view of what is being said, in one place.
- You want AI to do the sorting, and people you trust to check it.
What you receive
The detail of the offer, and a sample deliverable as it reaches you.
- 01Topics, not mentions
Posts are grouped into topics automatically: you see what is being discussed, not a list of mentions.
- 02A brief every morning
What changed in a few lines, with the posts behind each point.
- 03The unusual, flagged
A topic growing faster than usual, a new voice, a change of tone: Nox points it out.
- 04Set up by our analysts
We set the perimeter, check the topics and correct the model with you, to keep the noise out.
- 05An analyst to hand over to
When Nox flags something you want properly read, an analyst picks it up.
Positive sentiment, 6 months (%)
Rising subjects
- In-store welcome+38 %
- Price increase+12 %
- Craftsmanship+9 %
Alert · 15 min ago"In-store welcome" breaks the trend in Paris and Milan.
How it runs
- Week 1Setup
We set the perimeter with you: brands, topics, sources and languages.
- Week 2Tuning
Our analysts check what Nox groups and flags, and correct it.
- Every dayBrief
Your team receives the brief and explores the topics in Nox.
- Each monthReview
We review what was flagged, and adjust the perimeter.
Indicative timings, adjusted with you at framing.
And for you?
Get a sample Nox brief, in your sector.
Anonymised, sent by a consultant within 48 hours: what you would actually receive.
Rather compare first? The four offers side by side
Noted. A consultant sends you a sample within 48 hours.
Frequently asked questions
What does the AI do, and what do people do?
The AI reads, groups and summarises at a volume no team could follow. Our analysts set it up, check what it produces, correct it, and read anything that needs judgement.
Which sources does Nox read?
The social networks, news, forums and reviews in your perimeter, set with you at the start.
How is Nox different from Vigie 360?
Nox gives your team a daily view to explore at its own pace. Vigie 360 is a service: analysts watch for you day and night, and call you within 15 minutes when something happens.
Can Nox be combined with another offer?
Yes. Nox covers the day-to-day, and Social Insights takes over for the questions that need a full study.
How do we start?
The perimeter is set up in the first week, then tuned by our analysts in the second.
Who owns the deliverables?
You do. The studies, reports and dashboards produced for you stay yours, including if you stop. We work on public, aggregated data, in line with GDPR.
Want to see what Nox would surface for you?
Leave your email or phone number. A consultant calls you back within 30 minutes on weekdays and tells you which model fits.
Already running social listening? Request a diagnostic instead →
- 50+organisations served
- 160+projects since 2022
- 20+languages monitored