Brand health01 / 03

Monitor your brand image and reputation, continuously.

Track image, sentiment and the subjects attached to your name, continuously and across markets, with 24/7 alerting on the breaks.

What you get

  • A live read of your reputation, with 24/7 alerting on the breaks.
  • The subjects attached to your name, month after month.
  • The comparison with your competitors.

Trusted by 50+ organisations · 160+ projects since 2022

The question we get

“What is being said about us, and is it changing?”

Today, you seeWhat is missing

  • Thousands of mentions to sortThe three subjects that matter this month
  • A sentiment score that movesWhy it moves, and among whom
  • Alerts for a mere volume spikeAn alert when a subject breaks the trend

What you receive

Monthly bulletin

We read your reputation continuously, in every language of your markets, and compare it with your competitors'. An analyst qualifies the changes every month, and alerts you as soon as a subject breaks the trend. You get an analysis note, not one more dashboard.

  • A live read of your reputation, with 24/7 alerting on the breaks.
  • The subjects attached to your name, month after month.
  • The comparison with your competitors.
  • A monthly analysis note, not one more dashboard.
Get a real case of this kind
Monthly bulletinThe month in brief
Positive sentiment49−3 ptsMentions64 900this monthLanguages21read by natives

Positive sentiment, 6 months (%)

62May64Jun61Jul58Aug52Sep49Oct

Rising subjects

  • In-store welcome+38 %
  • Price increase+12 %
  • Craftsmanship+9 %

Alert · 15 min ago"In-store welcome" breaks the trend in Paris and Milan.

Source: Social, reviews, press · 21 languages · 64,900 mentionsLicter · p. 1 / 8

How it runs

  1. Day 0Framing

    We set the perimeter: brands, products, markets, languages, competitors.

  2. Day 3Collection

    Monitoring runs continuously, 24/7, in more than twenty languages.

  3. Day 7Analysis

    An analyst reads the changes and qualifies what matters.

  4. Day 10Decision

    You receive a regular read and an alert as soon as a subject breaks the trend.

Indicative timings for a first read; continuous monitoring starts as soon as framing is done.

What we read

  • Social networks
  • Reviews and forums
  • Online press
  • Generative AI

They talk about it, and a typical case

56:29 “The social room revolutionised the way we work.” SNCF · M. Fleurbaey

Typical case · illustrative figures

A leather goods house sees negative mentions rise.

The read shows price increases are accepted, but the in-store welcome accounts for 38% of the criticism.

Our recommendationTrain boutique teams before the next increase.

The real figures of a comparable engagement, anonymised: get a real case 

  • Problems seen in timeA 24/7 alert when a subject shifts, before it costs you.
  • Less time spent watchingYour teams read a monthly note instead of sorting mentions.
  • A price set to your scopeThe price depends on the brands, markets and languages covered, nothing else.

And for you?

Get a real case of this kind, in your sector.

Anonymised, sent by a consultant within 48 hours. To see what the read actually gives for a company like yours.

Rather read first? The guide to the 12 questions 

Frequently asked questions

How is this different from a monitoring tool?

The tool collects; our analysts read, qualify and tell you what to do. You get a decision, not an export.

Do you cover several countries?

Yes, in more than twenty languages, with analysts who speak the market's language.

What commitment?

Terms depend on the offer and the scope; a consultant sets them out in the first call.

Which of these questions is yours?

Leave your email or phone number. A consultant calls you back within 30 minutes on weekdays to talk it through.

A consultant, not a sales team. Weekdays, 9am to 7pm.

Already running social listening? Request a diagnostic instead →

  • 50+organisations served
  • 160+projects since 2022
  • 20+languages monitored