Brand health03 / 03

Identify and mitigate brand risks, before the crisis.

Catch weak signals early, while they are still containable: a rumour, a boycott call, a supplier controversy. Alerts within 15 minutes.

What you get

  • 15-minute alerts, 20+ languages, with an escalation protocol.
  • The risk map of your sector.
  • A recommended response for each alert.

Trusted by 50+ organisations · 160+ projects since 2022

The question we get

“Which subjects could become a crisis for us?”

Today, you seeWhat is missing

  • A crisis found in the pressThe weak signal, while still containable
  • Keyword alerts at every spikeAn analyst who qualifies before alerting
  • An internal debate on whether to respondA recommended response, ready to approve

What you receive

Alert sheet

We map your sector's own risks with you, then set alert thresholds with an editor, not an algorithm. Every signal is qualified by an analyst before it reaches you: who carries it, with what influence, how fast it spreads.

  • 15-minute alerts, 20+ languages, with an escalation protocol.
  • The risk map of your sector.
  • A recommended response for each alert.
  • A review after each episode.
Get a real case of this kind
Alert sheetSent to the communications team

Licter Vigie · to: communications team

Level 2 of 3 · handle today

Server crashes on launch weekend

520 mentions/h8am9am10am11am12pm1pm2pm
Carried by
3 streamers (1.2M followers combined)
Speed
× 4 in 6 hours
Languages
French, English, Spanish
Tone
anger at the servers, not the game

Recommended responseA daily update on fixes, no crisis communication.

Sent at 2:32 pm · qualified by the analyst on duty

Source: Twitch, X, Reddit, YouTube · 24/7 monitoringLicter · p. 1 / 1

How it runs

  1. Day 0Framing

    We map your sector's risks and your escalation protocol with you.

  2. Day 3Collection

    Monitoring runs 24/7, with thresholds set by an editor, not an algorithm.

  3. Day 7Analysis

    An analyst qualifies each signal: reach, carriers, speed.

  4. Day 10Decision

    You are alerted within 15 minutes, with a recommended response.

Indicative timings for a first read; continuous monitoring starts as soon as framing is done.

What we read

  • Niche communities
  • Social networks
  • Press
  • More than twenty languages

They talk about it, and a typical case

53:14 “Consumption is an act of activism.” Kantar · G. Lefloch

Typical case · illustrative figures

A video game publisher sees criticism rise on launch weekend.

The read shows server crashes concentrate the anger, not the game.

Our recommendationPost daily on fixes, with no crisis communication.

The real figures of a comparable engagement, anonymised: get a real case 

  • Crises avoidedA signal handled while still containable costs less than a crisis.
  • Alerted within 15 minutesIn more than twenty languages, with an escalation protocol set in advance.
  • No false alarmsYour teams are only disturbed for what matters.

And for you?

Get a real case of this kind, in your sector.

Anonymised, sent by a consultant within 48 hours. To see what the read actually gives for a company like yours.

Rather read first? The guide to the 12 questions 

Frequently asked questions

Who receives the alerts?

Whoever you decide, on the channel you decide, following the protocol agreed before launch.

How do you avoid false alarms?

An analyst qualifies every signal before alerting. Thresholds are editorial, not just volumes.

Do you support us during the crisis?

Yes: continuous reading, regular check-ins with your teams and a review at the end.

Which of these questions is yours?

Leave your email or phone number. A consultant calls you back within 30 minutes on weekdays to talk it through.

A consultant, not a sales team. Weekdays, 9am to 7pm.

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  • 50+organisations served
  • 160+projects since 2022
  • 20+languages monitored