02 · Brand health
Brand health is not a quarterly survey. It is a continuous signal, already public: what your customers say about you, the words they repeat, the subjects that attach to your name. The work is to read it in time, and to tell the noise from what matters.
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Three questions we get, and the deliverable that answers each one.
“What is being said about us, and is it changing?”
What you getA live read of your reputation, with 24/7 alerting on the breaks.
Read the use case“Which words do our customers use to talk about us?”
What you getThe vocabulary your market uses, ranked by traction.
Read the use case“Which subjects could become a crisis for us?”
What you get15-minute alerts, 20+ languages, with an escalation protocol.
Read the use caseTypical case · illustrative figures
The context
A carmaker highlights its EV's acceleration.
What the conversation showed
Its customers mostly talk about silence, boot space and running costs.
Our recommendation
Rewrite the family messaging around those three words.
The real figures of a comparable engagement, anonymised: get a real case
51:29
They talk about it
“Advocacy is overtaking influence.”
And for you?
Anonymised, sent by a consultant within 48 hours. To see what the read actually gives for a company like yours.
Rather read first? The guide to the 12 questions
Noted. A consultant sends you a real case within 48 hours.
Online reputation looks at what is said about you. Brand health adds who says it, with what influence, and how it moves against your competitors. That second level is what lets you decide.
Monitoring runs 24/7, and alerts go out within 15 minutes, in more than twenty languages, with an escalation protocol agreed with you.
Not necessarily. If you already have a platform, we can make it produce decisions. If not, the licence is ours.
Leave your email or phone number. A consultant calls you back within 30 minutes on weekdays to talk it through.
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